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Fri, Feb 1, 2019 1:11 AM
Is the firmware on the common Pace 5268AC gateway updated automatically?
3 months ago
a year ago
yes and manual updates or rollback is discouraged.
ACE - Expert
Att pushes their updates on their own schedule when they deem necessary. You can force them to reinstall the firmware by pressing the red button on the back for a about 10 seconds to do a factory reset (generally a waste of time). Note a factory reset will wipe out any seeings you may have changed in your gateway (e.g., wifi ssid and passwords).
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Well that's fantastic. They have a DMZ+mode bug that is, in my opinion, quite serious. While there are some customers who say they have contacted support and received knowledgeable help; I've called 3 times in the last 2 days and they are clueless.
Thanks. Just curious as to why a hard reset is a waste of time. Sometimes it’s nice to start with a clean slate, i.e., when you are setting up a new network, and too many machines have already left their footprint in your device.
I think it's a waste of time if you hadn't made any changes. And I said it would wipe out those changes if you had. But you never said you did. It's obvious that a factory reset is convenient for starting all over if you want to wipe out those changes. At least I thought it was and not worth explicitly mentioning.
You can update to 11.5.1. The info is on the interwebs. You can find it.