Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Contributor

 • 

1 Message

Wed, Jul 10, 2019 7:20 PM

Update router firmware?

How does router firmware update? What do I need to do? If it doesn't have any more updates can I replace it with a new one? How do I find one that works with the network?

Responses

Accepted Solution

Official Solution

_xyzzy_

ACE - Expert

 • 

15K Messages

9 months ago

Att pushes updates on their own schedule.  You have no control over it and they never document what was changed when do update.   Also you should not search out firmware from other sources to upload into the gateway.  It won't work since att makes changes to the firmware.  At the minimum those changes include code to verify that it is running on an authorized gateway.

 

You are up to date with whatever att considers as "up to date".  If you want to force it downloaded again push the red factory reset button on the back of the gateway for about 10 secs.  Any settings you may have changed will be lost and have to be entered again.

___________________________________________________

This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
timbuk2okc

Scholar

 • 

329 Messages

7 months ago

Makes me highly curious then why my speeds dropped from 920 Mbps to less than 400 sometime a year ago from my BGW210  to my qualified GB Laptop via Ethernet connection.  Wifi also deteriorated but nobody can figure out why, except for blaming it all on my equipment.  Funny, if I take my laptop to some place else that gets Gigabyte service I can still get in the 900's down and similar up.

timbuk2okc

Scholar

 • 

329 Messages

7 months ago

Suspicious link, do not click on "reconfiguration" link.  Doesn't appear to be a legitimate Netgear site.

Contributor

 • 

3 Messages

5 months ago

In my opinion I swear the bgw210 are super easy to hack into I have all kinds of problems and issues with my internet also8

AT&T TV – All Your Entertainment In One Spot.  Learn more…