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Community Support

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2.4K Messages

Wed, Dec 6, 2017 8:58 PM

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Unwrapped: Setting Up that New Device

 

 

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It's that time of the year where friends and family have come and given us what we have wanted all year! Now to get it unwrapped and setup and start having some real fun!
Here's where we come in. Having issues getting it connected or having problems not getting it working the way you want? Get help setting up your

  • Gaming Devices
  • Mobile Phone
  • Routers
  • Security Cameras
  • Streaming Devices
  • E-mail
  • DIRECTV NOW

We have put together a panel of AT&T experts to help. Join us on December, 27 from 1-4pm ET for our Knowledge Sharing Session: Unwrapped: Setting Up that New Device!

In the meantime, check out these helpful articles:

 

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For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

1 Attachment

Responses

alakid77

Teacher

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14 Messages

3 years ago

If at&t don't support, who does or how to use it

adidaskid808

ACE - Professor

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1.7K Messages

3 years ago

@KoolKiddKeKe

This GPS locator from Mainland China only works on GSM 2G 850.900.1800 .1900
I checked the specs. from Aliexpress ,it won't work with AT&T .

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
alakid77

Teacher

 • 

14 Messages

3 years ago

Ty

adidaskid808

ACE - Professor

 • 

1.7K Messages

3 years ago

@alakid77 
Sell it to someone in Canada (limited work with Rogers wireless) or back in Mainland China LOL 
Try and do some google online,it may work with some other networks in USA.
But I can tell you,since USA and Canada  are getting out of 2G GSM, your locator may not fully work.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
alakid77

Teacher

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14 Messages

3 years ago

Is there some simple locator that still works in usa

Tutor

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4 Messages

3 years ago

@alakid77At&t does offer Family map or you can try tile gps tracker that has no monthly charges and works with an app.

DavidCS

Community Support

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1.7K Messages

3 years ago


@Jrandomuser wrote:

@DavidCS - to be perfectly honest, I don't remember the details (I'll have to see if I have notes).  But I remember that configuring things using a cascaded router setup didn't work correctly, though this might have been because I still had U-Verse TV, and that didn't work correctly coming off another router even if HPNA wasn't a factor.  Will go back and try again.


@Jrandomuser - You do not want to do the cascaded router setup unless you wish to passthrough purchased Static IPs. You should just need to connect your router, put it in DMZ, and reboot everything and it should work. Let me know if you run into any issues.

 

David, AT&T Community Specialist

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ATTDmitriyCM

Community Manager

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9.4K Messages

3 years ago

Hey everyone,

 

Thank you for joining us today! Unfortunately we're out of time and this thread is now locked, but we'll have more live sessions in 2018, so stay tuned!

 

Congratulations once again to our quiz winners: @GLIMMERMAN76 @Gary L and @Jrandomuser. Good job guys!

 

Happy New Year!!!

Rethink Possible


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