Community Support
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2.7K Messages
Unwrapped: Setting Up that New Device
It's that time of the year where friends and family have come and given us what we have wanted all year! Now to get it unwrapped and setup and start having some real fun!
Here's where we come in. Having issues getting it connected or having problems not getting it working the way you want? Get help setting up your
- Gaming Devices
- Mobile Phone
- Routers
- Security Cameras
- Streaming Devices
- DIRECTV NOW
We have put together a panel of AT&T experts to help. Join us on December, 27 from 1-4pm ET for our Knowledge Sharing Session: Unwrapped: Setting Up that New Device!
In the meantime, check out these helpful articles:
- Setting up your 3rd party devices
- Port Forwarding
- Connecting your Devices
- Connect your Computer
- New Phone & Device Support
- Upgrade & Activate Online
- Give the Gift of AT&T Wireless!
- Give the Gift of AT&T Entertainment!
- Connecting Devices to DIRECTV Now
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
rpd180
Tutor
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4 Messages
6 years ago
@GLIMMERMAN76 Is correct.
@hunterbrown5890 For more information it requires a $45 or higher payment plus the cost of the Iphone SE at $199.99.
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EXE_KRISTO
Tutor
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6 Messages
6 years ago
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hunterbrown5890
Teacher
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14 Messages
6 years ago
@ ATTDmitriyCM okay I will be waiting for your message
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GLIMMERMAN76
ACE - Expert
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23.8K Messages
6 years ago
@EXE_KRISTO
Your stuck as att will not unlock a prepaid phone before it's served it's six months time.
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Jrandomuser
ACE - Expert
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10K Messages
6 years ago
I'll contribute a question - though more configuration than installation. My iPhone (admittedly, an older phone - 6) does not smoothly and transparently shift from WiFi to mobile data or vice versa - I often need to switch from the current app to the home screen and back to get it to notice the change. Some revs of iOS ago, they seemed to make a big deal about such transitions being well handled - am I missing a setting or something, or did they overstate how good things were (or is my phone possibly just not behaving well)?
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GLIMMERMAN76
ACE - Expert
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23.8K Messages
6 years ago
@Jrandomuser
You have updated carrier settings?
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Jrandomuser
ACE - Expert
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10K Messages
6 years ago
As far as I know - I always accept them when they are offered.
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hunterbrown5890
Teacher
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14 Messages
6 years ago
@rpd180 you posted the one for the iPhone 6 not the iPhone SE
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GLIMMERMAN76
ACE - Expert
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23.8K Messages
6 years ago
@RhodesMan
The orbi works fine there software stinks... It's gotten better with time. I have the first orbi released.
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RhodesMan
ACE - Guru
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976 Messages
6 years ago
Have you checked your roaming and wifi assist settings?
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