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New Member

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1 Message

Mon, Nov 30, 2020 12:10 AM

Unreturned gateway

In August, I have moved to a new location and decided to also move the service with me. I received an upgraded and were instructed to switch out the gateway. The technician replaces the gateway with a new one and I was told it would not affect my monthly payment. He then took the old gateway with him. However, I have been giving notice in October for a non returned gateway and was charged $150 for it. 

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browndk26

ACE - Professor

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3.4K Messages

2 months ago

This is a customer to customer forum. You’ll need to contact att billing. 

800-288-2020. Say billing

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