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New Member

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1 Message

Sat, Mar 28, 2020 1:08 PM

Turn-in equipment

I am deployed and my girlfriend needs to turn in our router since we will be moving out of town. Is it possible that she can turn in the router if she isn’t on the account.

Responses

ACE - Expert

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14.2K Messages

2 months ago

Yes, as long as she has the account number she can take the modem to a UPS/FedEx store (company not authorized). Previously this had to be done within 21 days but they have extended that to 60 days.

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New Member

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1 Message

Thanks! I should try this! Can't believe everything was so easy

See: google street view

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