For band steering to work, make sure the two radios on your gateway have the same Wi-Fi network name and password. This is the default setting on your Wi-Fi gateway.
If you changed the network names or passwords, change them back so both radios have matching Wi-Fi info. Here’s how:
Sign in to Smart Home Manager.
Select Tools.
Choose Network Notifications. If you have different network names for each radio, you’ll get a Different Network Names notification. To combine your network names, select Choose One and pick the network name you want to keep.
Constructive
Former Employee
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32.9K Messages
1 year ago
setup your guest network and point your lights to the guest network its 2.4 only then no need to switch back and forth
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ATTHelp
Community Support
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221.6K Messages
1 year ago
Hi indavec, we can help with your light sync!
In addition to the suggestion made by @Constructive, we also recommend setting up your Wi-Fi for band steering.
For band steering to work, make sure the two radios on your gateway have the same Wi-Fi network name and password. This is the default setting on your Wi-Fi gateway.
If you changed the network names or passwords, change them back so both radios have matching Wi-Fi info. Here’s how:
Please keep us updated!
Jennifer, AT&T Community Specialist
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