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lindavec's profile

New Member

 • 

2 Messages

Fri, Jun 24, 2022 6:52 PM

Sync my fiet light bulbs

Can't connect to 2.4g to sync my Fiet light bulbs. After I want to go back to 5g.

Constructive

Employee

 • 

28.7K Messages

2分前

setup your guest network and point your lights to the guest network its 2.4 only then no need to switch back and forth

ATTHelp

Community Support

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196.2K Messages

2分前

Hi , we can help with your light sync!

 

In addition to the suggestion made by @Constructive, we also recommend setting up your Wi-Fi for band steering

 

For band steering to work, make sure the two radios on your gateway have the same Wi-Fi network name and password. This is the default setting on your Wi-Fi gateway.

 

If you changed the network names or passwords, change them back so both radios have matching Wi-Fi info. Here’s how:

  1. Sign in to Smart Home Manager.
  2. Select Tools.
  3. Choose Network Notifications. If you have different network names for each radio, you’ll get a Different Network Names notification. To combine your network names, select Choose One and pick the network name you want to keep.

Please keep us updated!

 

Jennifer, AT&T Community Specialist

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