Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
lindavec's profile

New Member


2 Messages

Friday, June 24th, 2022 6:52 PM

Sync my fiet light bulbs

Can't connect to 2.4g to sync my Fiet light bulbs. After I want to go back to 5g.

Former Employee


32.9K Messages

1 year ago

setup your guest network and point your lights to the guest network its 2.4 only then no need to switch back and forth

Community Support


221.6K Messages

1 year ago

Hi , we can help with your light sync!


In addition to the suggestion made by @Constructive, we also recommend setting up your Wi-Fi for band steering


For band steering to work, make sure the two radios on your gateway have the same Wi-Fi network name and password. This is the default setting on your Wi-Fi gateway.


If you changed the network names or passwords, change them back so both radios have matching Wi-Fi info. Here’s how:

  1. Sign in to Smart Home Manager.
  2. Select Tools.
  3. Choose Network Notifications. If you have different network names for each radio, you’ll get a Different Network Names notification. To combine your network names, select Choose One and pick the network name you want to keep.

Please keep us updated!


Jennifer, AT&T Community Specialist

Not finding what you're looking for?