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Tsv2019's profile

Tutor

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5 Messages

Sun, Feb 3, 2019 5:46 PM

Super Bowl LIII Sunday and no internet!

Super bowl Sunday and my router is blinking all red arrows. AT&T says they will happily help on Tue. I need to switch out the router. Can anyone help? It’s always the same thing. A couple AT&T repair guys live in the neighborhood and I would think they have new router boxes in their vans. I can order a pizza on Super Bowl Sunday but can’t watch TV?

Contributor

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2 Messages

4 years ago

Sorry I can help but I have no service at all phone internet etc and tech support says they can help me Tuesday. What a crappy servic

ACE - Expert

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23.6K Messages

4 years ago

Get thee to a Wal-mart and get an antenna.  I always keep an antenna connected to my TV for unfortunate outages.  Can you record?  Can you pause?  No but you won't have to miss the game.

browndk26

ACE - Professor

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4.9K Messages

4 years ago

Have you tried unplugging your gateway, waiting a minute and then plugging it back in? 

Contributor

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2 Messages

4 years ago

Yes  I tried restarting gateway, receiver unplugging both it’s not just tv that’s out for me. Everything is out and att can have support to me on Tuesday. 

Tutor

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5 Messages

4 years ago

Yes, disappointing service. They don’t get it.

Tutor

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5 Messages

4 years ago

Yes, disappointing service. They don’t get it.

I unplugged for 10 sec, 1 min, 20 minutes, pushed the red reset button, pushed and held the front reset button, unplugged the phone wires, everything. Powers up and all red lights. A friend called who is enjoying his Spectrum TV service, and said his wife read that AT&T service is out in my Hollister, CA area. It may be true that my friends can tell me more than the 24 hour help line can at 2am this morning when I tried again to get help. 

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