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Teacher

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9 Messages

Wed, Apr 17, 2019 7:25 PM

Smart Home Manager

The smart home manager app says that my WiFi is offline, however, I’m connected to it.  I can’t get the app to show it’s working.  Therefore, I can't do anything with the app

Responses

Brand User
ATTHelp

New Member

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120.1K Messages

a year ago

Hi @bjauge21,

 

Great to hear this solution got your Smart Home Manager back up and running. feel free to reach back out to us for future questions or concerns.

 

Dee, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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7 Messages

a year ago

I am have exactly the same issues and cannot use smart home app.  I would like to use it to be able to manage people on my network but it seems I will never be able to.  I tried to upload a pic with no success.  I have done everything that is suppose to fix this error and can't do it.  I believe the problem lies with AT&T but somehow they don't have the right tech to fix the problem

Tutor

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7 Messages

a year ago

@bjauge21 I tried and it still didn't work

Contributor

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3 Messages

9 months ago

Did you have to reconnect all your devices then?  ie...alexa, smart switches, netflix account?

Contributor

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1 Message

9 months ago

No you don't as long as you set the SSID and the Password the same as before.

Tutor

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7 Messages

a month ago

has anyone figured this out?