Contributor

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2 Messages

Thu, May 16, 2019 5:03 PM

slow uploads

fixed wireless dish

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Brand User
ATTHelp

New Member

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119.7K Messages

a year ago

Hi There @fensker

 

We can help with this!. Let's start out with by answering some questions.

 

1. Have the upload speeds been this way since your install?

2. Have you restarted your gateway(AT&T Equipment)?

3. Is there anything blocking the line of sight between the nearest cell tower and the Fixed Wireless Antenna?

4. Are you having this problem at a certain time of day or all the time?

 

We are looking forward to the answers to those questions, so we can pinpoint the problem of the slow upload speeds.

 

Thank you for being an AT&T Customer.

 

Matthew, AT&T Community Specialist

 

 

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