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2 Messages

Thu, Nov 7, 2019 10:05 PM

Slow internet

WiFi streaming movies. Nothing has changed. Nothing between me and the router. But, for the last several days, it has gotten slower and slower. By 3:00 today, TV wouldn’t download anything. And the U Verse Arc only has one bar. 


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140.1K Messages

a year ago

Hello @MarionD,

That's not what we like to see, and we're here to help!

Let's try some troubleshooting to see if we can resolve the issue.
We have a guide on our main website to optimizing your internet speed.
The best thing to do is to follow all the listed steps. Once you do, please let us know if you're still having connection and slow internet issues.

Hope to hear form you soon!

Mihai AT&T Community Specialist

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