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Contributor

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1 Message

Mon, Jan 13, 2014 2:02 AM

Service issues with Xbox One

I want to change my NAT Type on Xbox One, it is on strict. I also dont know my system password and where to find it.

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Official Solution

Community Support

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6.7K Messages

6 years ago

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Connecting your Xbox One to Wi-Fi

 

To connect your Xbox One game console to your U-verse Wi-Fi network there are a few steps to make a successful connection.

 

Step 1. To access your Xbox console’s settings, press the start button on your controller (Small button with 3 horizontal lines) then select Settings as shown below.

Xbox One Connect to Wifi Step 1.png

 

 

 

Step 2. Once inside the console’s settings, select the Network icon as shown below

Xbox One Connect to Wifi Step 2.png

 

 

 

Step 3. The Network settings screen is the place you come to for your console’s ability to connect to the Internet and Xbox Live. Select Set up wireless network. Selecting this button deletes any current wireless settings and searches for available networks to connect to.

Xbox One Connect to Wifi Step 3.png

 

 

 

Step 4. Select the name of your wireless network (Ex: 2WIRE123 or ATT123). Enter your wireless network password and select Done. The console will automatically try connecting to Xbox Live. The Wi-Fi indicator tells you whether you’re connected. If you are connected, it will display a signal-strength indicator to show the approximate strength of your signal from the U-verse Gateway.

Xbox One Connect to Wifi Step 4.png

 

- MorganCS
- ATTU-verseCare

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ATTDmitriyCM

Community Manager

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9.3K Messages

6 years ago

Do you mean change it on the XBOX One itself? I played around with mine and don't believe it gives you that option, in fact, its settings are pretty limited. Are you experiencing any specific issues with it? Do you use any kind of router with your u-verse gateway?

 

Dmitriy

Rethink Possible


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

6 years ago

I have the same problem. And an Xbox 360 upstairs that probably has the same problem (haven't looked yet). I have to change the NAT from Strict so the Xbox One will work properly. I know nothing about this stuff and don't know IP addresses and what not. Where is this setting and how do I change it?? I do know that I have a 2WIRE router that is about 5-6 years old. 

Contributor

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2 Messages

2 years ago

Can I connect an Xbox 360 to my at&t access service? If so, how? And if not, why? And how can I get it to where I can connect my Xbox 360 to my service?

Contributor

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1 Message

2 years ago

Trying to connect an XBOX 360 to WIFI but it keeps asking for a WEP key. We tried the WIFI password but that did not work. No where on the internet box does it give a WEP key.