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Contributor

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3 Messages

Thu, Jan 16, 2020 12:03 AM

Server Down

Server has been down all day. Help!

Responses

Brand User
ATTHelp

Administrator

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108.6K Messages

a month ago

Hi, @Caralyn.

 

We are here to help.

 

By your server being down, do you mean your internet is out of service?

 

What troubleshooting steps have you tried?

 

What lights are you seeing on your gateway?

 

We recommend trying some of our quick fixes for your internet.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

@ATTCares Marc - I spent 3 hours yesterday talking to AT&T and signed up for Connectech and he fixed the problem. Thanks for your reply.

Brand User
ATTHelp

Administrator

 • 

108.6K Messages

Hello @Caralyn,

Glad to hear you was able to get you issue resolved. Please feel free to reach back out to us if you have any questions or concerns.

Charles, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.