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Wed, Apr 8, 2020 6:25 PM

Scanning and Uploading

My devices are connected to internet, browsing and streaming as usual. However, I'm unable to email scanned documents or upload documents to web. These issues are on different devices. Does anyone know how to resolve?


Brand User

New Member


120.3K Messages

2 months ago

Hey @lgjackson16,

We understand you're having some trouble scanning and uploading documents. Don't worry, We can help figure out whats happening here.

What happens when you try to scan documents and upload?

Are you using a printer? if so what is the make and model.

Please provide us with any error messages your seeing. Looking forward to your reply.

Charles, AT&T Community Specialist

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