teflonjuan's profile

Contributor

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2 Messages

Friday, October 26th, 2018 2:34 AM

Samsung Wireless Printer Connectivity Issue

I have a Samsung Wpress M2820DW wireless B&W Laser printer. This unit does not have a control panel to locate a network. When purchased the printer I had the set up instructions (now can't find) . It worked until recently. Not I can't get it connected. Can you help connect and explain the front panel items on both.?

 

I have a this equipment AT&T U-Verse

Router Model NVG589  

WAP (Wireless Access Point) Model VE501N

 

 

Accepted Solution

Official Solution

Community Support

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229.7K Messages

5 years ago

Hey @teflonjuan,

You may find this Quick Installation guide helpful for reconnecting your printer to the network.

 

Is your printer the only device having issues connecting to your network? If this is the case, you may need to reach out to Samsung for further troubleshooting on the printer.

If you have any other questions related to your AT&T services, we're always here to help!

Alexander, AT&T Community Specialist

Community Support

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229.7K Messages

5 years ago

Hi @teflonjuan

 

We'll do our best to help! Have you looked for the manual for your printer online? Did you make any changes that would have caused it to disconnect from the network?

 

Aminah, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

No. Nothing to system.
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