Pvisswer's profile

2 Messages

Thursday, November 30th, 2023 5:04 PM

Routers

Is it complicated to change a router? I suspect my arris is malfunctioning and am considering buying a new Motorola.

Former Employee

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22K Messages

3 months ago

If you have an Arris gateway (589, 599, 210) these are company equipment, you may be paying a monthly equipment fee for of $6, $7, $10 depending when installed on a grandfather account.

Call 800-288-2020 to request replacement gateway… will need to return the original via UPS or FedEx.

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