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Peach416's profile

New Member


2 Messages

Monday, August 8th, 2022 10:06 AM

Router not working

My router is getting power but no lights on the front. 


Community Support


215.2K Messages

10 months ago

Hello @Peach416! We understand how important it can be to maintain a reliable internet connection. No problem, let's see how we can get your router connected!


How are you confirming the router is receiving power if there are no visible lights shown? Can you try using a different outlet?


We recommend you reboot your Wi-Fi gateway. This may help improve any connection issues you may be experiencing.


Please let us know if this works for you! Thank you for contacting the AT&T Community Forums.


Shakendra, AT&T Community Specialist 


ACE - Guru


9.9K Messages

10 months ago

Call in and ask for them to ship you a replacement.  800-288-2020

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