Peach416's profile

New Member

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2 Messages

Mon, Aug 8, 2022 10:06 AM

Router not working

My router is getting power but no lights on the front. 

ATTHelp

Community Support

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200.4K Messages

2 m مضت

Hello @Peach416! We understand how important it can be to maintain a reliable internet connection. No problem, let's see how we can get your router connected!

 

How are you confirming the router is receiving power if there are no visible lights shown? Can you try using a different outlet?

 

We recommend you reboot your Wi-Fi gateway. This may help improve any connection issues you may be experiencing.

 

Please let us know if this works for you! Thank you for contacting the AT&T Community Forums.

 

Shakendra, AT&T Community Specialist 

tonydi

ACE - Guru

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7.4K Messages

2 m مضت

Call in and ask for them to ship you a replacement.  800-288-2020

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