Thank you for reaching out to us! We'd love to point you in the right direction to get the needed help with your reward card! When did you sign up for service? Did you get your claim instruction in the mail?
To get started, we suggest that you call the reward team at 1 800 288 9983 7:00am to 7:00pm(CST), Monday through Friday, they will be able to answer all reward related question.
We also suggest that you view this great support article to get details on the Reward Card Process and let us know if this helps!
Please feel free to reach out to us if you need anything else!
Yetty, AT&T Community Specialist
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______ While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Responses
Accepted Solution
Official Solution
ATTHelp
Community Support
•
140.5K Messages
a year ago
Hi @Keithsmoove123!
Thank you for reaching out to us! We'd love to point you in the right direction to get the needed help with your reward card! When did you sign up for service? Did you get your claim instruction in the mail?
To get started, we suggest that you call the reward team at 1 800 288 9983 7:00am to 7:00pm(CST), Monday through Friday, they will be able to answer all reward related question.
We also suggest that you view this great support article to get details on the Reward Card Process and let us know if this helps!
Please feel free to reach out to us if you need anything else!
Yetty, AT&T Community Specialist
0
0
Constructive
Employee
•
15.8K Messages
a year ago
Rewards cards can be claimed here
https://rewardcenter.att.com
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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