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New Member

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1 Message

Thursday, April 8th, 2021 7:24 PM

Returning Fixed Wireless Equipment

We had fixed wireless internet installed and cancelled it within a few days due to it being too slow. I was told to return the equipment to a UPS Store, but the nearest one is an hour away. Is there a different return option?

Community Support

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231.5K Messages

3 years ago

We are here to help, @epauly18.

 

Here is more information on how to return the internet equipment.

 

You can either return it to a UPS  or a FEDEX store, and all you need is your account number.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

New Member

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1 Message

3 years ago

Following to see what options are available other than taking to a store because my car is currently out of commission.

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