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Kpurdom's profile



1 Message

Friday, February 22nd, 2019 4:56 AM

Return uverse equipment

I have been trying for months now to return my uverse equipment. I live over an hour away from a ups drop off, where they box it for you. So I was told they would mail me a box and I could mail it back, I never got the box and have called 5 times and still nothing. I have asked for a label where i can just ship it back and they won’t give me one of those either. What do I do?

Accepted Solution

Official Solution

Community Support


221K Messages

5 years ago

Hello @Kpurdom, let’s get your issue addressed.

We have a forums post that goes into more detail about returning U-Verse Equipment, how to do it, and what options and steps are available for you.

Hope this helps.


Mihai AT&T Community Specialist

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