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Ron Nalepa's profile

New Member

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4 Messages

Tuesday, March 28th, 2023 4:31 PM

Return Equipment

What is necessary to return All-fi Hub CGW450? What is the contact phone number?

Accepted Solution

Official Solution

Community Support

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221.3K Messages

6 months ago

We are here to assist with your equipment return query, @Ron Nalepa

 

You can return your equipment at your nearest FedEx or UPS store.

 

  • FedEx Office "Pack and Ship or the UPS Store" will send your equipment  back to us at no charge to you.
  • You'll get a receipt confirming your return, and we'll also know your equipment is on its way. 

We recommend checking this article for other options on how you can return AT&T equipment.

 

We hope this helps.

 

Faith, AT&T Community Specialist

New Member

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4 Messages

6 months ago

Thanks - It worked as you suggested.  I spent over 2 hours on the phone with ATT support and no one could or would tell me that.

Community Support

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221.3K Messages

6 months ago

We are happy to hear that the steps we provided for your equipment return worked, @Ron Nalepa!

 

Please let us know if you need assistance with anything else.

 

Thank you for choosing AT&T! 

 

Faith, AT&T Community Specialist

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