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mooreb97's profile

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Sat, Aug 13, 2022 8:22 PM

Replacing fiber optic connection

Fiber optic cable came out of my ont (ran through the wall as i am in an apartment building i bought a replacement on amazon sc/apc to sc/apc — could someone walk me through how to install the replacement to get my service up again?


ACE - Guru


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It looks like the way you fix it is you call 800-288-2020 and schedule a tech to come out and repair the fiber.  I'm going to guess that the fiber that comes out of the wall leads back to a location that's a lot farther away than the length of that yellow cable you bought.

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