laliberte68's profile

Contributor

 • 

1 Message

Saturday, June 21st, 2014 3:43 PM

Renew IP address on NVG 589

I (and at least two coworkers with Uverse) cannot access my work (a CT public school) servers from home (cannot access work email, a hosted site that's a SMS, or remote desktop). I suspect my public IP is being blocked somewhere along the line. One thing I've found is that my IP is listed on the l2.apews.org blacklist. I originally guessed I had a DNS problem and switched to Google DNS which didn't help.

 

I want to try switching my public IP in the hopes of being assigned an IP that is in a different (c block) range.  I had ATT send me a different gateway but the IP address was very similar to the old one.  ATT tells me I can reset my IP by unplugging gateway for 10 seconds.  Lol.  I plugged the old one back in after 2 days of being off with the battery removed and still got the same IP address back.  Is there a way to change my public IP?  I understand that it's a dynamic IP but I'm finding it to be very static.  I've tried working with ATT reps but the 3 people I've talked with seemed clueless and just wasted LOTS of my time.

 

Thanks for any responses.  Very frustrated right now.

 

-John

Former Employee

 • 

4.9K Messages

10 years ago

Hello, laliberte68!

 

Thanks for posting. We would be happy to help resolve this for you, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.


In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.