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Dregga's profile

Contributor

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2 Messages

Tue, May 20, 2014 1:18 AM

Random lag spikes at certain times

At around 8-10 P.M. EST, my network connection becomes very lackluster, and since I'm a gamer, my ping skyrockets to the near maximum. I would like to know why this happens and how I can prevent this. This has been occuring nearly everyday since the past month. 

Responses

ATTDmitriyCM

Community Manager

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9.6K Messages

7 years ago

Hello @Dregga 

 

It might be an issue with network congestion, as more people watch streaming video and play games during the prime time, usually in the evenings. What service do you have? Are there any other users in your household?

 

Thanks,

Dmitriy

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Contributor

 • 

2 Messages

7 years ago

Yes, I live with my mother, but she never uses her computer, so I'm the only one actually using one. As for service, I'm not exactly sure what you're asking- I'm using U-verse, and is there any possible way I can stop, or at least lessen the lag it causes?

ATTDmitriyCM

Community Manager

 • 

9.6K Messages

7 years ago

Thank you for the info, I meant what speed tear do you have? Since you have U-verse, please send a private message to our U-VerseCare team by clicking here and one of our specialists will be happy to help!


Please include your name, account number, phone number and the best time you can be reached.

 

Thanks,

Dmitriy

Rethink Possible


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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