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6 Messages

Sun, Mar 8, 2020 2:05 AM

Pace 5268AC how to setup for using home router - simple steps please

Hello,

I copy / pasted the "subject" above from an older post. The AT&T help tech or moderator replied, but that reply was not posted; at least not that I could find. I too would like to use my Netgear WiFi 6 router behind my U-verse Pace 5268 AC gateway, but the more I read the more ambiguity I run into. I just need to know what needs to be changed in the 5682 AC to allow total free passage of the WiFi signal - no security, no IP assigning, no firewall - nothing from the gateway but clean unrestricted WiFi. The only usable info I've gotten from my research is that I likely don't want to use "bridge mode", unless there are significant benefits of such.

Sincere Thanks,

DickyC3PO

Responses

New Member

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6 Messages

3 months ago

Hello,

It's me- not really commenting as much as begging. Surely someone has run into this issue. Is simply disabling WiFi in the host gateway enough ?. I know it will work, but from what I've read, that alone does not allow your own router to take FULL control of WiFi. I just need a definitive answer as to what settings need to be changed in the Pace 5268AC to make that happen, or is that an option AT&T just does not want it's clients to have ?. BTW, I am a retired electronics bench tech with a basic understanding of the process - the esoterics of the gateway ? - not so much.

Thanks Again,

DickyC3PO

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ATTHelp

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119.7K Messages

Hey, @DickyC3PO, let's see if we can help connect your 3rd party router!

 

As far as using your 3rd party router purely for Wi-Fi, as long as the gateway's Wi-Fi is disabled it should prevent the interference that would come with having two routers broadcasting the same Wi-Fi signal in close proximity.

 

If you are wanting your router to do more than just emit a Wi-Fi signal, we'd recommend setting up IP Passthrough on your gateway to bridge your router and the gateway together. This will make your router act as the primary router instead of our gateway.

 

Let us know if this helps!

 

Ramses, AT&T Community Specialist

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New Member

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6 Messages

Ramses,

I really do appreciate your effort, but there is absolutely nothing step-by-step, or simple about the article from the link you provided. I might not be the sharpest tool in the shed, but my eyes glazed over, and my brain hurt a bit about half way through it. I did manage to find an old printed forum post of unknown origin regarding this that I can follow. See attached.

Would you be so kind as to confirm whether these steps are accurate for providing an untainted clean WiFi signal to my personal router. I'd like my Netgear WiFi 6 router to do all of the heavy lifting. Please excuse the AT&T equipment dig @ the end - this person obviously was not an AT&T fan.

Tutor

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14 Messages

Im in the same boat with Netgear Ax11000 so far when I place it in DMZ mode it is dropping packets connected to the 5268. I called in and asked for a replacement gateway they sent me the same model 5268 and same issue. For reliability at the moment I logged into my Netgear and enabled Wireless Access point setting and have the routing still go through the ATT Gateway. Not ideal at all but couldnt handle a flaky network. If anybody had any success Im all ears.

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6 Messages

lorenzo111,

Yep, you fell down the same rabbit hole as I. Turns out the Pace 5286AC is a lemon. That's not conjecture or opinion, it's fact. I found a post on this forum submitted by an AT&T employee (DSL tech) who clearly stated the 5286 has software & design flaws, and any suggestions for having it operate in anything but basic gateway mode are nothing more than circumventions to these flaws. You need their latest device, the Arris BGW210. Don't expect to get one shipped to you - that's not gonna happen. If you get a properly trained rep when you call in for one, they will know a tech has to be dispatched to deliver/install it. When you get it see a post on this forum submitted by "rready" - listed as a "Tutor", from 3 years ago. It has instructions for enabling the BGW210's bridge mode that aren't likely to make your brain hurt.

Good Luck,

DickyC3PO

JefferMC

ACE - Expert

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17.2K Messages

Look, it's not that hard. The 5268 has DMZplus mode, the BGW210 has IP Passthrough mode. They both do about the same thing: pass traffic from the Internet to your internal router. Those instructions above are decent, and not unlike a ton of other instructions you will find on this forum.

I had the 5268 for a short while with no issues, but now I have the BGW 210. Some versions of 5268 firmware have had some bugs that made them very hard to use, but as far as I know, no major bugs are outstanding at this point.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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JefferMC,

I'm a retired electronics tech who has spent 40+ years reading & following this type of instruction, and I gotta tell ya, for lack of a better term, those instructions are just too "Fluffy". The grammar is good; the content ? - not so much. A bunch of stuff could be edited out, & never missed. It needs a good re-write. Thanks anyway. Nothing personal ...

Regards,

DickyC3PO

Tutor

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14 Messages

Thanks Dicky I'm working on that right now, JefferMC I'm a level 2 network tech of one of your competitors. I enabled DMZ mode for my nighthawk easily. I didn't need a tutorial to do that but after setup I tested my network and have dropped packets. The average person might not notice but I do. I also VPN back to my office and my VOIP calls drop out frequently in that configuration. With my service you can connect third party routers straight to our ONT which is so much better but that is here no there. I will test with the other Gateway using ip passthrough and see if it is an improvement.