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Lucisgal's profile
Employee

Employee

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5 Messages

Sunday, January 10th, 2021 11:06 PM

NVG589 Gateway flashing red lights

All of the red lights are flashing on the gateway.  Do I need a new battery?  

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Accepted Solution

Official Solution

Former Employee

 • 

21.1K Messages

3 years ago

No, if after performing a FACTORY RESET of the gateway by depressing and holding the reset button on back of gateway for 20 seconds... the problem is not resolved, will need to call 800.288.2020 to schedule a replacement gateway.

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