shawnw13's profile

Contributor

 • 

2 Messages

Sat, Sep 20, 2014 10:42 AM

NVG510 help!! service light off

i have a 2701hg-b and recieved a NVG510 i followed all intstructions and all cables are correct but all the leds are on except the service led, i cannot connect the nvg510 pplease help ! any ideas?

Darknessrise

Professor

 • 

2.4K Messages

7 y ago

What color is the broadband light and is it flashing?

Contributor

 • 

2 Messages

7 y ago

its solid green

Darknessrise

Professor

 • 

2.4K Messages

7 y ago

Hmm, I never heard of that happening before. I just received a replacement gateway and it wasn't getting an IP address. I had to reboot it a few times, not sure why, but have you tried that?

 

 

I'm sort of puzzled since I have never seen this happen. Is your broadband light always solid green or is it going between flashing and solid?

 

 

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.