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mferg1023's profile

Contributor

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3 Messages

Sunday, November 23rd, 2014 8:06 PM

not connecting to network

i've got two thinkpads.  one conncts to my new att u-verse wifi, the other one won't.  the one  that won't connect recognizes the signal, shows it full strength, but won't connect.  it connected to my previous router without issue and when i turn on the mobile hotspot on my phone, it connects without an issue.  i'm stumped.  any suggestions?

Expert

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20.4K Messages

9 years ago


@mferg1023 wrote:

i've got two thinkpads.  one conncts to my new att u-verse wifi, the other one won't.  the one  that won't connect recognizes the signal, shows it full strength, but won't connect.  it connected to my previous router without issue and when i turn on the mobile hotspot on my phone, it connects without an issue.  i'm stumped.  any suggestions?


See SomeJoe's great wireless interference thread:

http://forums.att.com/t5/Features-and-How-To/How-to-Minimize-Wireless-Interference/m-p/2303003#M1138

Also see the SJ post:

Please Read for a Potential Solution

For many people, the DHCP problems with the 2Wire routers can be solved by configuring the RG as follows:

1. Go to http://192.168.1.254/ and find the RG's wireless configuration page.

2. Change the setting "Wi-Fi Protected Setup" to Disabled.

3. Change the setting "Authentication Type" to WPA2-PSK (AES).

4. Click the "Save" button at the bottom.

5. This procedure may ask for your RG's password. The default password for your RG is printed on a sticker on the side of the RG (3600HGV, 3800HGV-B, 3801HGV and NVG589/510) or on a white sticker on the backup battery (i3812V).

Disabling WPS should help with the DHCP timeout issue and general wireless connection problems.

Setting authentication specifically to WPA2-PSK/AES improves connection reliability on Macs and other Apple products.

 

Good luck 😉

 

Chris
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Contributor

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3 Messages

9 years ago

just now seeing your post, thank you.  i will give this ashot tonight and see how it goes.  thanks again!

Contributor

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3 Messages

9 years ago

gave it a shot, unfortunately did not work.  the only way i could get in on that laptop was by disabling authentication altogether.  don't like that option as that leaves me wide open.

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