mferg1023's profile

Contributor

 • 

3 Messages

Sun, Nov 23, 2014 8:06 PM

not connecting to network

i've got two thinkpads.  one conncts to my new att u-verse wifi, the other one won't.  the one  that won't connect recognizes the signal, shows it full strength, but won't connect.  it connected to my previous router without issue and when i turn on the mobile hotspot on my phone, it connects without an issue.  i'm stumped.  any suggestions?

mibrnsurg

Expert

 • 

20.4K Messages

8年前


@mferg1023 wrote:

i've got two thinkpads.  one conncts to my new att u-verse wifi, the other one won't.  the one  that won't connect recognizes the signal, shows it full strength, but won't connect.  it connected to my previous router without issue and when i turn on the mobile hotspot on my phone, it connects without an issue.  i'm stumped.  any suggestions?


See SomeJoe's great wireless interference thread:

http://forums.att.com/t5/Features-and-How-To/How-to-Minimize-Wireless-Interference/m-p/2303003#M1138

Also see the SJ post:

Please Read for a Potential Solution

For many people, the DHCP problems with the 2Wire routers can be solved by configuring the RG as follows:

1. Go to http://192.168.1.254/ and find the RG's wireless configuration page.

2. Change the setting "Wi-Fi Protected Setup" to Disabled.

3. Change the setting "Authentication Type" to WPA2-PSK (AES).

4. Click the "Save" button at the bottom.

5. This procedure may ask for your RG's password. The default password for your RG is printed on a sticker on the side of the RG (3600HGV, 3800HGV-B, 3801HGV and NVG589/510) or on a white sticker on the backup battery (i3812V).

Disabling WPS should help with the DHCP timeout issue and general wireless connection problems.

Setting authentication specifically to WPA2-PSK/AES improves connection reliability on Macs and other Apple products.

 

Good luck 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

 • 

3 Messages

8年前

just now seeing your post, thank you.  i will give this ashot tonight and see how it goes.  thanks again!

Contributor

 • 

3 Messages

8年前

gave it a shot, unfortunately did not work.  the only way i could get in on that laptop was by disabling authentication altogether.  don't like that option as that leaves me wide open.

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.