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AT&T related help: Understand internet speeds



khmerkiki5555's profile

2 Messages

Tuesday, April 2nd, 2024 6:11 AM

No Gateway Status Lights

Gateway status lights - 2Wire 3600

Accepted Solution

Official Solution

Former Employee

 • 

22.5K Messages

2 months ago

Time for a different gateway, call and request a different gateway.

The 3600 was a purchased unit ($100) with a 12 month warranty a decade+  ago.

The replacement was the 5031, also now discontinued.

Should receive a BGW-210 as current replacement.

May want to check if faster, better internet is now available and upgrade as the 3600 was a single pair model with best speed of internet 24.

ACE - Professor

 • 

5.7K Messages

2 months ago

You can’t request a service visit through forum.  Call Att: 800-288-2020

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