Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

browndk26

ACE - Professor

 • 

2.1K Messages

Fri, May 2, 2014 5:24 PM

New install fee

This was the best place I thought to have this answered. We had Uverse TV at one point and may want it again. We would only want basic service. But there is a 199 install fee for that. Where could I ask for that fee to be waived since we have had previous service before? Inid and 2wire RG with a cat 5 home run to the RG. Existing coax has att connectors and splitter from previous install. Max Internet service now.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Responses

Accepted Solution

Official Solution

my thoughts

Employee

 • 

14.7K Messages

6 years ago

Ubasic is a very low rate thus no complimentary install associated with higher packages and NO DVR....unless willing to pay an extra $15 per month.

On a yearly bases, better to go with UFamily, with DVR free (included) and free installation except for $49 activation fee.

Depending on installer, most likely the inid, power supply, and iU (i38hg) will be replaced with the 589 RG.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
browndk26

ACE - Professor

 • 

2.1K Messages

6 years ago

Thanks. A shame for AT&T. We could pay AT&T the same monthly fee as cable service. $15 to install cable service. $199 is too much just to come connect and activate a box.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
AT&T TV – All Your Entertainment In One Spot.  Learn more…