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afissgt's profile

Contributor

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2 Messages

Sat, Dec 5, 2015 3:34 AM

New 5268AC Moden Intalled: Cannot get imac to join wi-fi network

A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but have hit a dead end. The diagnostic tool was of no help. This is a newer imac running OS X El Capitan.

Contributor

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2 Messages

6 y ago

Exact same problem.  New 5268AC modem installed today.  Two iPhones and two iPads connect to WiFi just fine, but new Apple iMac with El Capitan OS will not accept WiFi password.  Tried deleting plist files and restarting computer, but still no good.  Next step is to get with Apple support and/or looking through forums.

Tutor

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6 Messages

6 y ago

Same thing happened when we got uverse.  Worked on everything but my mac.  After many hours of frustration...ended up not changing the password, and used the password that's on the side of the modum.

Some strange reason it works, or did in our case anyway. 

 

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