gxceb0t's profile

Contributor

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1 Message

Thursday, January 5th, 2017 5:19 PM

Netgear 7550 wireless OK but no Ethernet

I have been gone for 2 weeks with my computer off. When I got back, I find my computer no longer has internet through the il Ethernet connection. However the Wi-Fi works fine as I can use the internet on my phone through the router. Any ideas as to where I should be looking to fix this?

Community Support

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229.5K Messages

7 years ago

Hi @gxceb0t,

 

We apologize about the issues you are having. Is your computer getting an IP address? If not, try using a different port or different Ethernet cable. If it is just one computer, test the computer on a different network to see if there is a possible issue with the network card.

 

-ATTU-verseCare

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