ATTHelp's profile
20th Community Anniversary
#1 Star!
Helpful 1
Community Support

Community Support


210.7K Messages

Friday, January 8th, 2021 4:11 PM

Netflix and AT&T TV will not connect to AT&T Internet

Have a Fire TV? And Can’t stream? We have you covered!


If you are having trouble streaming Netflix or AT&T TV on Fire TV, not to worry, we have you covered. In most instances, you need to restart Fire TV.


How to restart Fire TV

Go to Settings > My Fire TV > Select Restart


Find instructions to restart your particular Fire Device.


Other Helpful Solutions


ChrisZ, AT&T Community Specialist 



Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Community Support


2.7K Messages

2 years ago

Stream with us! Learn what you need to do to troubleshoot your Firestick!

ChrisZ, AT&T Community Specialist 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.