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Saturday, November 12th, 2022 1:27 AM
Regarding equipment return she was going to help me with earlier today
3 months ago
ACE - Expert
This is a public, customer only forum. It is not AT&T Support, so there is no way that anyone here can contact "Lacey" let alone even know who she is.
ACE - Guru
Please go back to the thread where you and ATTHelp Lacey were working together. If you don't see the DM icon in the example given, make sure you're logging into the forum first.
Also, that icon doesn't appear until you get at least one DM notification. It's not unusual for ATTHelp not to send the DM right when they say they were.
Closing this thread.
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