L

New Member

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7 Messages

Fri, Aug 13, 2021 2:55 AM

Nebra Helium Miner

Hello,

I have an issue with my Helium miner stating that its Relayed. I am suppose to Open a TCP port 44158. I have been going through instructions offered online but nothing seems to be working, Is there anyone that could help me out?

JefferMC

ACE - Expert

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29.9K Messages

1 عام مضت

What you need is port forwarding.

ATTHelp

Community Support

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200.5K Messages

1 عام مضت

We are here to show you how to set up port forwarding, @lmo49755.

 

Thank you to @JefferMC for the useful information.

 

As he stated, you would need to set up Port Forwarding to open that port on your gateway. On the article, you can choose your gateway model from the dropdown menu and then follow the instructions to open the port.

 

Let us know if you have any other questions or concerns.

 

Marc, AT&T Community Specialist

New Member

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1 Message

1 عام مضت

hi i am having same problem but the instructions don't align with what i am seeing on the screen. I cannot get to NAT/Gaming tab. can you please help?

JefferMC

ACE - Expert

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29.9K Messages

1 عام مضت

zebramin, did you choose your gateway in the dropdown?  If you did not, then the menus shown are for firmware on a different line of Gateways, if you did, what gateway are you using?

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