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Tsrt60

Teacher

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23 Messages

Thu, Jul 11, 2019 5:11 PM

Naming an unknown wireless device

Is it possible to assign a name to a device that isn't presently connected, but was within the last seven days?

 

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Brand User
ATTHelp

Community Support

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124K Messages

a year ago

Hi there @Tsrt60,

 

In order to name the devices, they need to be present and connected to your Wi-Fi.

 

If you have any other questions, we'll be here!

 

Aminah, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Community Support

 • 

124K Messages

a year ago

Hello @Tsrt60,

Welcome to the AT&T forums, we'd love to help with your issue.

Can you please provide us with more information on what you mean?

Hope to hear form you soon.

Mihai AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tsrt60

Teacher

 • 

23 Messages

a year ago

My grandson had his game console and iPhone here last weekend. It shows up on my Smart Home Manager simply as "iPhone and game console" on my Data Usage within the app.

Is it possible to name those devices on the app without the devices physically here? Can I place a name where it shows on the Data Usage screen? Or do the game and phone have to actually at my house and connected?

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