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New Member

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1 Message

Monday, December 27th, 2021 9:28 PM

NAD-3302 error

I have reset my router many times. I called and was told maintenance being done. However, neighbors are not having any issues.

Community Support

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225.7K Messages

2 years ago

Hey there @waschroeder we want to help.

 

Let’s meet in a Direct Message to discuss your internet being out. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums)

 

CalebP, AT&T Community Specialist 

New Member

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1 Message

2 years ago

Having the same issue - broadband not available - my downtime started yesterday evening and is constant.  Have unplugged the box on which "Alarm" is red and "data" is yellow. No luck. First available date for technician is a week from now! Is there something else I can do or is there another way to schedule an appointment with technician sooner? Review of the same issue with other members on this forum are not hopeful with many leaving At&t for other providers.

(edited)

Community Support

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225.7K Messages

2 years ago

We are here to help you check to see if there is a sooner date available, gangwere01.

 

You can check, change and manage your technician appointment to see if there is a sooner date available for you! 

 

Let us know if you have any other questions or concerns.

 

Marc, AT&T Community Specialist

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