My U-verse is plugged in but showing no lights
Hi so my U-verse is plugged in the wall but isn’t flashing any lights what so ever. This just happened last night where the wifi connection stop and I noticed it was off while being plugged in, how do I fix this??
ACE - Professor
3 years ago
What gateway model do you have? Have you tried unplugging the gateway power cord for 30 seconds and then reconnecting? Do *any* lights show when you do this? If not, have you tried plugging into a different electrical outlet? You've made sure that the data cable is still connected from the gateway to the wall jack?
If none of this helps, call 800.288.2020 for a tech call; expect long delays in getting through.