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J

New Member

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1 Message

Wed, Oct 28, 2020 4:48 PM

My smart home app

It detects my network and devices ok. But when I try the "find weak WiFi spot, it keeps telling me that I'm

not my main wifi network. But I am check it several times. Now I do have 2 extenders and they are both listed when I select a wifi and I am not selecting either of them and I'm right next to my main router which is the Pace 5268AC

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Brand User
ATTHelp

Community Support

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140.7K Messages

a month ago

We are here to help, @Jeff.

 

We recommend that you reboot your gateway, because this will refresh the connection. This will will also refresh everything with the Smart Home Manager Tool.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

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