Cyber Week Deals: Get $800 off the Google Pixel 6 Pro with FREE Google Pixel A Series White Earbuds!

New Member


2 Messages

Fri, Jan 1, 2021 11:08 PM

My network is not connection to my ATT

when i look at my ip address it says im connected to a different provider??


Community Support


176K Messages

1 y ago

We're here to help, @Rhondajim!


Just to clarify, what AT&T Internet plan do you currently have? 


Have you tried rebooting your router or any other forms of troubleshooting so far?


Let us know. We look forward to hearing back from you!


Donovan, AT&T Community Specialist 

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.