AT&T related help: Welcome, Ted



clemenscabin's profile

1 Message

Monday, February 26th, 2024 9:11 PM

My Fixed Wireless internet router looses the internet

I have to restart my fixed wireless internet router up to 5 times per day. I have conductivity to the wifi, but the internet connection is dropped intermittingly.

3 Messages

2 months ago

I am having the same problems.  I have had technician out twice last week, and they have replaced all the equipment with no success.  They stated that the software in the gateway is the issue, but suggest no solution to the problem.

Community Support

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231.2K Messages

2 months ago

Hi @indygeek,

Thanks for bringing this to our attention!

We understand the importance of having a stable internet connection. Let's get the help you need!

We recommend contacting our AT&T Internet Air team at 800.288.2020. They are available Monday to Friday 07:00am-09:00pm CT and Saturday-Sunday 08:00am-09:00pm CT.

Please feel free to reach out to us for further assistance.

Thank you,

Sarah, AT&T Community Specialist.

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