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moved service to a new Apt, ATT mailed powercord and asked me to send back my old wifi/modem
So like the title says, I moved my service to a new Apt. and ATT mailed me some equipment.
I got the package and it was:
- Power cord
- Yellow Ethernet cable
Then I got an email saying they were sorry to see me go and I have to return the Equipment.
I'm a little confused, If I return my modem I won't be able to be connected to the internet. Was ATT suppose to add a modem/wifi into that box that got that had the powercord and Ethernet cable?
I really don't want to be out of internet, but I also don't want to accumulate late fees. especially if they thing I now have 2 modems now.
3 years ago
We are here to help with your billing concerns @ForrestMcBride.
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