Most Apple Devices (iPhone, Laptop, etc) not connecting to ATT Wifi Router

Hello @Zenjen, thanks for bringing this to our notice.

 We understand your concern and let’s get the help you need!

If your Apple phone won't connect to a Wi-Fi router, you can try the following steps1

• Make sure that your router is on and that you're within range.
• Make sure that Wi-Fi is on and that you can see your network.
• If asked, enter your Wi-Fi password.
• Check for issues with your Wi-Fi network.
• Check your cables and connections.
• Restart your phone.
• Reset your network settings by going to Settings > General > Reset > Reset Network Settings.

We recommend that you follow that troubleshooting steps:

• Unplug the power cord from the back of your gateway or modem. If you have: 
• An internal battery backup, remove it.
• DSL, unplug the phone cord from your modem or gateway.
• Wait 20 seconds.
• Put the internal battery back in if you have one. 
• Plug the power cord back in. If you have DSL service, reconnect the phone cord.
• Wait for the gateway or modem to restart and your Broadband light to turn solid green. This can take up to 10 minutes.
  
  Please click on the link to have a better understanding on your concern.
  
  We hope this helps!
  Leon (AT&T Community Forum specialist)

We already did all of the above to no avail. The devices see and say that they are connected to the WIFI, but when attempting to go online, check email, etc that uses an internet connection, it says "no internet connection" even thought the device states that we are signed into the WIFI network. Is there some security firewall? Some additional setting Apple device uses have to enter?

Hey again @Zenjen,

We got you, let's get this sorted out as soon as possible.

We'd like to move this conversation over to a DM so that we can help you better, so please look out for a notification towards the top right corner of your page, next to the bell icon.

Thank you,

JamesR, AT&T Community Forums Specialist