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Farasi-Usi
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Teacher

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28 Messages

Sat, Jan 12, 2019 4:18 PM

Microsoft Edge does not display Arris BGW210-700 web interface

Has anyone else noticed that Microsoft's Edge browser no longer works to display the Arris BGW210-700 web interface, as of the 1.8.18 firmware update?  Almost seems as if the gateway (GW) firmware guys fixed one problem, only to introduce another.  The workaround I've found is to use another browser to view and change settings on the GW, such as Microsoft's Internet Explorer (YIKES!) or Mozilla's Firefox.  I would assume Opera, Safari, and Chrome would work also, but I don't have those installed, so I cannot test.

 

I have tried clearing cookies, browsing history, etc. in Edge, but the browser either displays a seemingly blank page (including a blank Address Bar!), or it says the webpage is not responding.  I even tried logging in on another account I never surf from, and the landing status page also does not display/render in that account. 

 

Hmmm, I have not tried hard booting the GW yet...meaning I've not unplugged the GW, waited a minute, and plugging the power cord back in.  I'll do so in a bit and report back.

Farasi-Usi

Teacher

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28 Messages

4 y前

Yes, it is confirmed that in my case, Microsoft Edge no longer displays/renders the Arris BGW210-700's status page.  I did hard-boot the GW, and Edge still just looks blank when later directed to the address http://192.168.1.254.  The workaround still stands, use a different browser to look at and change settings on this GW with 1.8.18 firmware.

Farasi-Usi

Teacher

 • 

28 Messages

4 y前

It has turned out that the frustratingly blank response when trying to access the RG was due to my Windows account having somehow gotten corrupted.  I do not know HOW it got that way, but an answer that worked was put forward in an AskWoody+ newsletter.  It recommended that a simple-to-use portable program called "AccountProfileFixer" from Carifred.com to easily "clone" and then fix permissions on a chosen account.  The "fixed" account looks like the original.  A heads-up...if you do use the program to get rid of really stubborn and unexplained annoyances encountered while using an account, be prepared to see a Microsoft Account become a Local Account (and the Local Account has a blank password, instead of the password you have used in the past to log in), and also that you have to "re-subscribe" Outlook to your various email services.

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