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T

New Member

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1 Message

Thu, Nov 25, 2021 11:21 PM

Mf279 problem

So recently our mf279 router has stopped working. The power light, battery light and signal strength lights all turn on, but the wifi light has stopped working and I suspect that is our issue i have tried resetting the router and reseating the sims card and have done a factory reset but none of this works does anyone have a solution for this?

my thoughts

Employee

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18.5K Messages

2 m ago

Have you tried replacing the unit?

The unit is purchased and owned by you.

There are no service call techs for the HOMEBASE aka HOTSPOT product you mention owning. Therefore if rebooting or factory resetting the device does not restore working service, the next step would be replacement.

Just my thoughts….

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