Unreal2's profile

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Sun, Jul 29, 2018 5:50 PM

Liars

I got my much anticipated services

(landline, high speed internet, u-verse tv)

Installed 7/23/18. That was 6 days ago. Everything but phone was working. Tech guy said it would be on in a few hours to a few days.

Discovered late evening 7/25/18 no service on anything. 

Called 7/26, 7/27, 7/28, 7/29. 16 calls on just 7/29/18 alone!

Asked repeatedly to seak to a supervisor. ( in every call)

NEVER SPOKE TO SUPERVISOR

They hung up repeatedly. They put me on hold which sent me back to robot- system limbo.

As a new customer, i am appalled at 1 the lack of customer service and 2 the ignorant people on the other end of the line. 

They extorted an agreement to pay additional service fees for service i do not have. I got fired from my online job for not being able to log on and dial in to work.

I want att to compensate me for the job they caused me to loose.

 

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