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1 Message

Wed, Dec 5, 2018 10:47 PM

Latency Spikes

When playing games online, there tends to be a lag spike every few seconds. When it comes to browsing on the web browser, the latency is not as noticeable, but playing online is very obvious there is a hiccup. On average (without the hiccups) the ping is at about 30-70 m/s. However these hiccups can go up to 1000 m/s causing massive delay in gameplay. Is there a reason for this, or is there a way to fix this? 


PS : I'm connected to the router via wireless.


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Community Support


125.1K Messages

2 years ago

Hi there @MrSefaa,


We'll do our best to help! It seems like the spikes you're getting are associated with the traffic in your house and/or neighborhood, especially since you're gaming. You can try disabling IPv6 on your Gateway and connecting with the Ethernet .


Give that a shot and let us know how it went!

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