Laptop wifi failure at home 2WIRE347
I have acquired a laptop and have verified that it does connect to wifi at other locations. At home I have a 2WIRE347 router for u-verse internet. When I attempt to connect laptop it identifies the wifi connection but shows "limited availability". Diagnostics returns "Wireless Network Connection doesn't have a valid IP configuration". My desktop successfully connects to the internet and the gateway shows wireless activity (that little green light). This is my first attempt to connect a laptop since I moved up from DSL to u-verse. I had no problem connecting a laptop when I had DSL. So, what's going on here and how do I fix it? What exactly does that message mean? As I scroll down the diagnostic detail on the laptop it says: "Connectable: No, Reason: 0x00028002". Does that help and if so, what does it tell you?
I'm determined to make this work, as it should be a simple thing, without paying someone for information that should be readily available. (Please don't suggest ConnecTech.)
Thank you for your help.