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Arnold0932's profile

Contributor

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2 Messages

Thursday, September 12th, 2019 11:20 PM

I’ve been hacked

I can’t tell you how it happened but I believe I let them in through a torrent I downloaded. I guess at this point it doesn’t matter how they got in my network, but how do I get them out. I write”them” but I actually don’t know how many are in my system, but there are at times more than one device. Due to my ineptness they had free reign to do pretty much what ever they wanted for several weeks. At first I ignored the warnings that would flash every time my access to the internet would be cut off. It would say something about my system being compromised. However, in the same notice it would say that it should only be temporary. When the internet returned I would just going on with what ever I was doing. That was a big mistake. What they have been doom is cloning me. I’m not sure if that is the right word ,but it kind of discribes what has happened. They have duplicated all my files and sent them somewhere. I mean everything. I know this because had I investigated earlier I would have see through logs that this stuff was occurring. I still don’t really no the extent or if I let them spread to other people. They tmade themselves the king in my network. I saw one event log where the guy took ownership of everything. He has made firewall rules to his favor , installing software and devices, and is the “go to guy” in my router. I thought I could do battle with the clowns, but I really am in over my head. I found out how to block Mac addresses and disable ipv6 thingsmajig but then they really went to work. Now when I shut them out ,my system won’t work. When I factory reset , they are in my router before I am ,and then I go about the futile task of blocking Mac addresses and firewall restrictions all over again. Now the jokers have made my network public. Like I said , I don’t know exactly what has happened ,but to me it seems catastrophic. I’ve unplugged I my router and use data to acesss the net , but only on my phone. Somehow my laptops are there base of operations. Even if I use a different network they are there because now they are in my laptops having a party. I don’t know what to do. They have started sending me mail that looks like mail that I receive. I have seen templates for mail created by Python. The only good thing is that apparently the have to leave evidence. Everything they have done appears to have been logged but I don’t understand what the logs are saying. Is there any body who can help me? Should I call the FBI? I know I am not the first , but maybe I could be the last. Isn’t the a law being broken? Where are the internet police? This is bullcrap. I’m not important but couldn’t they be doing this to someone who is?

Community Support

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232.9K Messages

5 years ago

Hi @Arnold0932,

 

We'll do our best to help.

 

We suggest disconnecting all devices from your network, resetting the password of your router with special characters and numbers, then reconnecting your devices.

 

We hope this helps.

 

Aminah, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

#sorry but I've did that but it was too late. If I reset my router they are
back in before I am and then I have to go through the whole process of Mac
address blocking and changing some other setting which only seems to help
temporarily. They know a lot more about computers than I do. They really
don't need the router anymore because they have taking over my lap top by
changing permissions and a bunch of other stuff that prevents me from
extracting them from my network. They made one of my laptops crash. It's
like they have set boobitraps for me. It's ridiculous. They downloaded
programs and it useless trying to change passwords because they are making
the rules. I might just have to find a new internet provider and start all
over again. I'm not even sure if this email is from you guys(ATT) because
they have duplicated my email.
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