Toniej's profile

New Member

 • 

2 Messages

Saturday, December 2nd, 2023 5:48 AM

Internet started dropping out at night when I changed plans th increase speed

I increased my plan from 5 to 10/1 plan work from home 5 was to slow this has been ongoing problem for a year since I got att internet. Twice now they got it to work told me In September service was routed through wrong cross box worked fine after until increased my service now I’m back to square one have had numerous service people out. 

ACE - Professor

 • 

5.2K Messages

3 months ago

Do you have any other ISPs there that can provide service?  Att is working to bet out of the DSL business. 

Otherwise you'll have to exercise extreme patience and work with the local team until your service is stabilized.  They've got the power, and only they can make it work. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.